San Francisco Diabetes Resources

For Providers

Favorites

CLINICAL TIPS/GUIDELINES

Searchable Formularies

Medi-cal Rx (starting Jan 1, 2022)

  • Contract Drug List (as of 11/1/2022)
  • See this page on Medi-cal Rx website, click on Covered Products Lists in left hand column for the most up-to-date coverage of syringes, pen needles, glucometers, test strips/lancets, continuous glucose monitors and blood pressure cuffs

Healthy Worker

Cheatsheet for diabetes medications, insulin, supplies and devices for Healthy SF, Medi-cal Rx and Healthy Worker (updated 9/1/2022)


Diabetes Education & Empowerment Program by OnLok (Eng / Spa)


“Starting Insulin” Videos
English, Spanish, Chinese TC, Chinese SC

How Sugary Drinks Affect You and Your Child’s Health

English, Spanish

GLP-1 Pen Videos

Victoza (liraglutide) English

Ozempic (semaglutide) English

Trulicity (dulaglutide) English

YMCA Diabetes Prevention Program–patient testimonial

English

PRINTABLE PATIENT HANDOUTS

Flyers with QR codes/short links to most popular videos:

English, Spanish, Chinese

Basic BG Log
English, Spanish, Chinese

BG + Insulin Log
English, Spanish, Chinese

Understanding Carb Portions
English, Spanish, Chinese, Chinese in English text

Low Carb Snacks
English, Spanish, Russian

Insulin Pen Instruction
English, Spanish, Chinese

Aviva Meter Instruction
English, Spanish, Chinese

Guide Meter Instruction
English, Spanish, Chinese

General Diabetes

CLINICAL TIPS/GUIDELINES

ZSFG type 2 diabetes oral algorithm and prescribing information

ADA 2022 Standards of Care (abridged for PCPs)

Searchable Formularies:
SFHP medi-cal
Anthem BC medi-cal
Straight medi-cal


Interested in participating in clinical trials? Learn more about how clinical trials work and why you might want to participate here. For more information about open trials, see this centralized directory updated by UCSF:

type 1 diabetes

type 2 diabetes

PRINTABLE PATIENT HANDOUTS

Basic/routine self-care (low-literacy)

English, Spanish, Chinese, Amharic, Arabic, Hindi, Russian, Tagalog, Vietnamese

A1C Goals
English, Spanish, Chinese

“Diabetes Basics: Your Toolkit” Booklet
English, Spanish, Chinese (simplified), Chinese (traditional), Japanese, Korean, Russian, Tagalog, Vietnamese

ADA “Living Well with Diabetes: A Self-care Workbook”
English, Spanish

NIDDK General Diabetes Info
Bengali, Cambodian, Hmong, Indonesian, Japanese, Korean, Laotian, Samoan, Tagalog, Thai, Tongan, Vietnamese, Urdu

Lumetra “Live Your Life” booklet
English, Spanish, Chinese

Hypoglycemia symptoms and treatment
English, Spanish, Chinese

Nutrition

CLINICAL TIPS/GUIDELINES

Diabetes and Ramadan Guidance, or Brief Summary

“Integrative Chinese Medicine Diet”
English/Chinese


Nutrition Videos

English What Are Carbs?, Learn about Carb Portions, How Sugary Drinks Affect You and Your Child’s Health

Spanish: What Are Carbs?, Learn about Carb Portions, How Sugary Drinks Affect You and Your Child’s Health

Chinese (simplified characters): What are Carbs?, Learn about Carb Portions, Balanced Meal Planning

Chinese (traditional characters): What are Carbs?, Learn about Carb Portions, Balanced Meal Planning


Food Pharmacy resources (a collaboration between Leah’s Pantry and EatFresh)

  • Youtube channel for past food demos
  • Live food demos with Chef Kevin, every Friday, noon – 1 p.m. Join by Zoom (Meeting ID 827 8261 9736) or by phone (669-900-6833)
  • Hundreds of healthy recipes here with nutrition information

PRINTABLE PATIENT HANDOUTS

Basic

Healthy Plate with Text
English, Spanish, Chinese, Amharic, Arabic, Hindi, Russian, Tagalog, Vietnamese

Simple List of Carbs and Non-Carb foods
English, Spanish

Low Carb Snacks
English, Spanish, Russian

More advanced

Understanding Carb Portions and Healthy Plate Portions
English, Spanish, Chinese

Carb Exchange List
English, Spanish, Chinese

Using Insulin-to-Carb Ratios and Correction
English

“How Can I Manage My Type 1 Diabetes Better” booklet 
English, Spanish

General Diet Information

“Lowering Your Cholesterol”
English, Spanish, Chinese

DASH diet
English

Avoiding the Salty Six
English, Spanish, Chinese

Food Insecurity Resources

CLINICAL TIPS/GUIDELINES

***New Provider brochure on food resources in SF (updated 9/2022)***

Get food resources in San Francisco (online search tool)

Project Open Hand website and application

Meals on Wheels

CalFresh

Congregate Nutrition Sites for seniors and adults with disabilities, flyer in English/Spanish (2021)

SF-Marin Food Bank

UCSF’s CHEFS-DM study recruiting (starting 9-2022)

Changing Healthy Through Food Support for Diabetes (CHEFS-DM) is recruiting English/Spanish speaking SF/Alameda County residents with T2DM, age > 18, food insecurity and A1C > 6.5% for 12+ mo of meal/grocery support, groups and 1:1 consultation with dietician. See Provider Reference for full inclusion/exclusion criteria, patient postcard in English/Spanish, clinic flyer in English/Spanish and provider referral form.

Blood Glucose Logs

PRINTABLE PATIENT HANDOUTS

Basic BG Log
English, Spanish, Chinese

BG + insulin Log + QR codes to videos

English, Spanish, Chinese

BG + Insulin Log
English, Spanish, Chinese

Intensive 6 Day Diet Log + Insulin Log
English, Spanish, Chinese

Testing in Pairs (premeal, postmeal)
English, Spanish

Insulin

CLINICAL TIPS/GUIDELINES

Prescribing Tips for Insulin

“Starting Insulin” flipchart (provider view)
English, Spanish, Chinese

Low Cost Insulin

Novolin ReliOn insulin available at Walmart, available over the counter (no prescription necessary)

NPH, R, 70/30 available (10 ml vials)
Cost about $25 per vial

Walmart Locations in cities of San Leandro, Richmond, Union City and others


Insulin Videos

Introduction to Insulin (English)
Introduction to Insulin (Spanish)
Introduction to Insulin (Cantonese Traditional)
Introduction to Insulin (Cantonese Simplified)

PRINTABLE PATIENT HANDOUTS

“Starting Insulin” Flipchart (patient view)
English, Spanish, Chinese

“Insulin Basics: Starting Insulin, Using Insulin Effectively” booklet
English, Spanish, Chinese

Insulin pen instruction (English, Spanish, Chinese) and video (English, Spanish)

Using vial/syringe
Russian

Blank sliding scale form

Glucometer

CLINICAL TIPS/GUIDELINES

Accu-chek meters customer service in English and Spanish

Explanation of Accu-chek error codes

True Metrix meter customer service in English/Spanish

OneTouch Verio meter customer service in English/Spanish

PRINTABLE PATIENT HANDOUTS

Guide + Softclix instructions (English, Spanish, Chinese)

Aviva + Softclix instructions (English, Spanish, Chinese) and video (English, Spanish)

Guide + Fastclix instructions (English, Spanish, Chinese) and video (English, Spanish)

Guide and Softclix video (English, Spanish)

GuideMe and Fastclix video (English, Spanish)

TrueMetrix Air video (English, Spanish)

Fastclix and Softclix lancing devices video (English, Spanish)

MySugr app for Guide and GuideMe meters video (English, Spanish, Chinese)

Covid Resources

Pharmacy delivery 
ZSFG outpatient pharmacy now delivers medications at no cost (excluding controlled substances and medications that require refrigeration like insulin, GLP-1 and eye drops). Patient or provider can request, must confirm delivery address and be able to sign upon receipt. Safeway also offers free delivery of medications upon request.

Transportation
SFMTA is providing the Essential Trip Card, subsidized taxi rides for essential travel within San Francisco during shelter-in-place orders. Patient must be over 65 or have a disability. Call 311 or see website for more information.

Emergency medi-cal
If your patient has problems in filling their medications, they might have a lapse in insurance coverage. Patients can request a 90 -day extension to provide missing documentation in order to renew their medical continuously, and access temporary emergency medical in the meantime. Call the medi-cal office at 415-863-9892 for more help.

Patient Supports

CLINICAL TIPS/GUIDELINES

Assessing Diabetes Distress 

Medic alert ID

Free medic alert tags for patients here

Printable order for free medic alert tags here

PRINTABLE PATIENT HANDOUTS

Diabetes Education and Empowerment Program website (DEEP), general brochure (Eng / Spa)

Pharmacy Refills Handout
English, Spanish

GLP-1

CLINICAL TIPS/GUIDELINES

Prescribing Tips for GLP-1s

Cheat sheet for formulary coverage of SGLT-2 inhibitors and GLP-1s (updated 1/13/2022)


GLP-1 Pen Videos

PRINTABLE PATIENT HANDOUTS

Bydureon Pen Instruction
English

Activity/Exercise

CLINICAL TIPS/GUIDELINES

ZSFG Community Wellness Program 


San Francisco Rec and Park Scholarship Program (50-100% discount to eligible residents, including swimming pools, arts and sports programs). Requirements:

  • Proof of SF residency: e.g., photo ID matching name on utility bill
  • Proof of income (household < 250% of federal poverty guidelines): e.g., prior year tax return, SSI, medi-cal or CalFresh statement
  • Instructions on applying for application on-line, or hardcopy application in English, Spanish, Chinese and Scholarship Agreement in English, Spanish, Chinese
  • Email or mail documents
  • Questions: Scholarship Coordinator Lillian Bautista, lillian.bautista@sfgov.org, 628-652-2900
  • Mailing address: McLaren Lodge, 501 Stanyan St., San Francisco, CA, 94117
  • Then create a family account on-line or call 415-831-6800 to purchase a swim pass
  • List of San Francisco Rec & Park swimming pools

Food, Nutrition, and Physical Activity Resources for San Franciscans (Website developed by ZSFG nutritionists)

PRINTABLE PATIENT HANDOUTS

Exercise Tips
English, Spanish, Chinese,  

Foot Care

CLINICAL TIPS/GUIDELINES

3M Podiatry Referral Guidelines

CMN and O&P Diabetes Shoes Order for medi-cal patients (MD/DO/NP ok)

CMN for Diabetes Shoes/Inserts Order for Medicare patients (only MD/DO may complete CMN after inperson visit with foot exam)

Community Podiatry List

PRINTABLE PATIENT HANDOUTS

Foot Care Instructions
English, Spanish, Chinese 

Dental

List of Dental Clinics (2017)
English, Spanish, Chinese

Medi-cal members have Denti-cal as their dental service provider. To see covered benefits under Denti-cal (varies by age), call 1-800-322-6384 or go to Smile California. You can also search for a Medi-cal Denti-cal provider and filter by specialty and language here.

List of Denti-cal providers for dentures: English

Diabetes and Pregnancy

(more info to come)

(more info to come)

Diabetes Technology

CLINICAL TIPS/GUIDELINES

Continuous glucose monitors

Freestyle Libre 14 d system video library, Quick Start Guide (Eng, Spa), Freestyle Libre 2 mobile app video, customer service in English/Spanish for free sensor replacement

Dexcom G6 video library, Overpatch order form, video on tips for smartphone settings with the Dexcom G6 mobile app

Insulin pumps

“Is the Insulin Pump Right For Me?” (booklet in English or Spanish)

InPen smartpen

Youtube channel for InPen How-To videos

InPen prescription form (for providers), Quick Start Guide, and User Guide

MySugr app

Video set up for Guide and Guide Me meters (English, Spanish, Chinese)

CGM customer service

Abbott: 1-855-632-8658 (Freestyle Libre)

Dexcom: 1-844-607-8393

Insulin pump customer service (24/7)

Tandem: 1-877-801-6901 or Tandem CARE 1-888-738-3646 (T slim)

Medtronic: 1-800-646-4633

Insulet: 1-800-591-3455 (Omnipod)


Ready for the next step? Check out excellent videos at Taking Care of Your Diabetes

“The Point” e-Newsletter

Subscribe by emailing ZSFGDiabetes@sfdph.org

August 2022 (Spanish inperson groups, CHEFS-DM study, Guide vs. Guide Me meter, DPP hiring)

May 2022 (new videos, DPP video, in-person Spanish education, HSF covers empagliflozin)

January 2022 (cheatsheet of Medi-cal Rx covered meds/supplies)

December 2021 (2 of 2) (Medi-cal Rx updates)

December 2021 (1 of 2) (Diabetes survey, Medi-cal Rx preview)

July 2021 (DDP recruiting, How to get CGM, Maya / Mam speakers)

June 2021 (In-person DM groups, new vidoes, Bydureon Bcise pen)

April 2021 (HSF changes meter, SGLT2/GLP1 prescribing cheatsheat)

March 2021 (glucometers by insurance, DEEP)

February 2021 (launch of external website, Cantonese insulin video)

October 2020 (Medi-cal Rx, glargine update)

April 2020 (Ramadan, remote diabetes care)

March 2020 (remote diabetes care, querying meters)

December 2019 (metformin in the news, Epic tips)

September 2019 2 of 2 (Diabetes Prevention Program, Freestyle Libre)

September 2019 1 of 2 (ZSFG T2DM oral algorithm)

April 2019 (Diabetes Prevention Program, Ramadan)

January 2019 (commercial driving and diabetes)

October 2018 (SharePoint, making sense of new diabetes meds)

February 2018 (lancing devices, Guide meter data management)

October 2017 (pharmacy updates, psychological insulin resistance)

May 2017 (Ramadan and diabetes)

Diabetes Prevention Program

Omada flyer
English, Spanish

YMCA flyer
English, Spanish, Chinese

YMCA Diabetes Prevention Program–patient testimonial: English

YMCA DPP Application 

Diabetes Education & Empowerment Program (DEEP) offered by OnLok (Eng, Spa)