Favorites
CLINICAL TIPS/GUIDELINES
Searchable Formularies
Medi-cal Rx (starting Jan 1, 2022)
- Contract Drug List
- See this page on Medi-cal Rx website, click on Covered Products Lists in left hand column for the most up-to-date coverage of syringes, pen needles, glucometers, test strips/lancets, continuous glucose monitors and blood pressure cuffs
Cheatsheet for diabetes medications, insulin, supplies and devices for Healthy SF, Medi-cal Rx and Healthy Worker (updated 6/26/2024)
Pharmacy PA forms
“Starting Insulin” Videos
English, Spanish, Chinese TC, Chinese SC
How Sugary Drinks Affect You and Your Child’s Health
GLP-1 Pen Videos
Victoza (liraglutide) English
Ozempic (semaglutide) English
Trulicity (dulaglutide) English
YMCA Diabetes Prevention Program–patient testimonial
PRINTABLE PATIENT HANDOUTS
Flyers with QR codes/short links to most popular videos:
Basic BG Log: English, Spanish, Chinese
BG + Insulin Log: English, Spanish, Chinese
Understanding Carb Portions: English, Spanish, Chinese, Chinese in English text
Low Carb Snacks: English, Spanish, Russian
Insulin Pen Instruction: English, Spanish, Chinese
Aviva Meter Instruction: English, Spanish, Chinese
Guide Meter Instruction: English, Spanish, Chinese
General Diabetes
CLINICAL TIPS/GUIDELINES
Searchable Formularies:
SFHP medi-cal
Anthem BC medi-cal
Straight medi-cal
Interested in participating in clinical trials? Learn more about how clinical trials work and why you might want to participate here. For more information about open trials, see this centralized directory updated by UCSF:
PRINTABLE PATIENT HANDOUTS
Basic/routine self-care (low-literacy)
English, Spanish, Chinese, Amharic, Arabic, Hindi, Korean, Japanese, Russian, Tagalog, Thai, Vietnamese
A1C Goals
English, Spanish, Chinese
“Diabetes Basics: Your Toolkit” Booklet
English, Spanish, Chinese (simplified), Chinese (traditional), Japanese, Korean, Russian, Tagalog, Thai, Vietnamese
ADA “Living Well with Diabetes: A Self-care Workbook”
English, Spanish
NIDDK General Diabetes Info
Bengali, Cambodian, Hmong, Indonesian, Japanese, Korean, Laotian, Samoan, Tagalog, Thai, Tongan, Vietnamese, Urdu
Lumetra “Live Your Life” booklet
English, Spanish, Chinese
Hypoglycemia symptoms and treatment
English, Spanish, Chinese
Nutrition
CLINICAL TIPS/GUIDELINES
Diabetes and Ramadan Guidance, or Brief Summary
“Integrative Chinese Medicine Diet”
English/Chinese
Nutrition Videos
English What Are Carbs?, Learn about Carb Portions, How Sugary Drinks Affect You and Your Child’s Health
Spanish: What Are Carbs?, Learn about Carb Portions, How Sugary Drinks Affect You and Your Child’s Health
Chinese (simplified characters): What are Carbs?, Learn about Carb Portions, Balanced Meal Planning
Chinese (traditional characters): What are Carbs?, Learn about Carb Portions, Balanced Meal Planning
Food Pharmacy resources (a collaboration between Leah’s Pantry and EatFresh)
- Youtube channel for past food demos
- Live food demos with Chef Kevin, every Friday, noon – 1 p.m. Join by Zoom (Meeting ID 827 8261 9736) or by phone (669-900-6833)
- Hundreds of healthy recipes here with nutrition information
PRINTABLE PATIENT HANDOUTS
Basic
Healthy Plate with Text
English, Soul food, Spanish, Chinese, Amharic, Arabic, Criollo (Eng/Sp) Hindi, Japanese, Korean, Mexican (Eng/Sp), Russian, Tagalog, Thai, Vietnamese, West African
Realistic photographs of healthy plate portions in 32 languages (Government of Canada website)
Simple List of Carbs and Non-Carb foods
English, Spanish
Low Carb Snacks
English, Spanish, Russian
More advanced
Understanding Carb Portions and Healthy Plate Portions
English, Spanish, Chinese
Carb Exchange List
English, Spanish, Chinese
Using Insulin-to-Carb Ratios and Correction
English
“How Can I Manage My Type 1 Diabetes Better” booklet
English, Spanish
General Diet Information
“Lowering Your Cholesterol”
English, Spanish, Chinese
DASH diet
English
Food Insecurity Resources
CLINICAL TIPS/GUIDELINES
***New Provider brochure on food resources in SF (updated 9/2022)***
Get food resources in San Francisco (online search tool)
Project Open Hand website and application
Congregate Nutrition Sites for seniors and adults with disabilities, flyer in English/Spanish (2021)
Blood Glucose Logs
Insulin
CLINICAL TIPS/GUIDELINES
“Starting Insulin” flipchart (provider view)
English, Spanish, Chinese
Low Cost Insulin
Novolin ReliOn insulin available at Walmart, available over the counter (no prescription necessary)
NPH, R, 70/30 available (10 ml vials)
Cost about $25 per vial
Walmart Locations in cities of San Leandro, Richmond, Union City and others
Insulin Videos
Introduction to Insulin (English)
Introduction to Insulin (Spanish)
Introduction to Insulin (Cantonese Traditional)
Introduction to Insulin (Cantonese Simplified)
PRINTABLE PATIENT HANDOUTS
“Starting Insulin” Flipchart (patient view)
English, Spanish, Chinese
“Insulin Basics: Starting Insulin, Using Insulin Effectively” booklet
English, Spanish, Chinese
Insulin pen instruction (English, Spanish, Chinese) and video (English, Spanish)
Using vial/syringe
Russian
Blank sliding scale form
Glucometer
CLINICAL TIPS/GUIDELINES
Accu-chek meters customer service in English and Spanish
Explanation of Accu-chek error codes
True Metrix meter customer service in English/Spanish
OneTouch Verio meter customer service in English/Spanish
PRINTABLE PATIENT HANDOUTS
Guide + Softclix instructions (English, Spanish, Chinese)
Aviva + Softclix instructions (English, Spanish, Chinese) and video (English, Spanish)
Guide + Fastclix instructions (English, Spanish, Chinese) and video (English, Spanish)
Guide and Softclix video (English, Spanish)
GuideMe and Fastclix video (English, Spanish)
TrueMetrix Air video (English, Spanish)
Fastclix and Softclix lancing devices video (English, Spanish)
MySugr app for Guide and GuideMe meters video (English, Spanish, Chinese)
Covid Resources
Pharmacy delivery
ZSFG outpatient pharmacy now delivers medications at no cost (excluding controlled substances and medications that require refrigeration like insulin, GLP-1 and eye drops). Patient or provider can request, must confirm delivery address and be able to sign upon receipt. Safeway also offers free delivery of medications upon request.
Transportation
SFMTA is providing the Essential Trip Card, subsidized taxi rides for essential travel within San Francisco during shelter-in-place orders. Patient must be over 65 or have a disability. Call 311 or see website for more information.
Emergency medi-cal
If your patient has problems in filling their medications, they might have a lapse in insurance coverage. Patients can request a 90 -day extension to provide missing documentation in order to renew their medical continuously, and access temporary emergency medical in the meantime. Call the medi-cal office at 415-863-9892 for more help.
Patient Supports
CLINICAL TIPS/GUIDELINES
Assessing Diabetes Distress
Medic alert ID
Free medic alert tags for patients here
Printable order for free medic alert tags here
PRINTABLE PATIENT HANDOUTS
Diabetes Education and Empowerment Program website (DEEP), general brochure (Eng / Spa)
Pharmacy Refills Handout in English/Spanish/Chinese
GLP-1
CLINICAL TIPS/GUIDELINES
Cheat sheet for formulary coverage of SGLT-2 inhibitors and GLP-1s (updated 1/13/2022)
GLP-1 Pen Videos
PRINTABLE PATIENT HANDOUTS
Bydureon Pen Instruction
English
Activity/Exercise
CLINICAL TIPS/GUIDELINES
ZSFG Community Wellness Program
San Francisco Rec and Park Scholarship Program (50-100% discount to eligible residents, including swimming pools, arts and sports programs). Requirements:
- Proof of SF residency: e.g., photo ID matching name on utility bill
- Proof of income (household < 250% of federal poverty guidelines): e.g., prior year tax return, SSI, medi-cal or CalFresh statement
- Instructions on applying for application on-line, or hardcopy application in English, Spanish, Chinese and Scholarship Agreement in English, Spanish, Chinese
- Email or mail documents
- Questions: Scholarship Coordinator Lillian Bautista, lillian.bautista@sfgov.org, 628-652-2900
- Mailing address: McLaren Lodge, 501 Stanyan St., San Francisco, CA, 94117
- Then create a family account on-line or call 415-831-6800 to purchase a swim pass
- List of San Francisco Rec & Park swimming pools
Food, Nutrition, and Physical Activity Resources for San Franciscans (Website developed by ZSFG nutritionists)
Foot Care
CLINICAL TIPS/GUIDELINES
3M Podiatry Referral Guidelines
CMN and O&P Diabetes Shoes Order for medi-cal patients (MD/DO/NP ok)
CMN for Diabetes Shoes/Inserts Order for Medicare patients (only MD/DO may complete CMN after inperson visit with foot exam)
Dental
List of Dental Clinics (updated 1/2024)
English, Spanish, Chinese
Medi-cal members have Denti-cal as their dental service provider. To see covered benefits under Denti-cal (varies by age), call 1-800-322-6384 or go to Smile California. You can also search for a Medi-cal Denti-cal provider and filter by specialty and language here.
List of Denti-cal providers for dentures: English
Driving
Commercial Driver’s License and Diabetes
California DMV info on commercial drivers licensing (updated Feb 2024)
Medical Examination Report for HCP (MCSA-5875)
Diabetes and Pregnancy
(more info to come)
(more info to come)
Diabetes Technology
CLINICAL TIPS/GUIDELINES
Continuous glucose monitors
FREESTYLE LIBRE (14 day, FSL2, FSL3)
- video library and quick tips
- Quick Start Guide (Eng, Spa),
- FSL2 mobile app video, FSL3 mobile app video
- Tips for sensor wear
- information for healthcare providers
DEXCOM G6/G7
- video library
- Overpatch order form
- video tips for smartphone settings with the Dexcom G6 mobile app
- Tips for sensor adhesion and irritation
- Dexcom G6/G7 User Guides (Eng/Sp)
- Dexcom channel on YouTube
- Dexcom G6 simulator app for iPhone or Android
- information for healthcare providers
Insulin pumps
TANDEM’S T-SLIM x2
- video library
- webinars (carb counting)
- Quick Reference sheets for pump functions
- User Guide
- information for healthcare providers
MEDTRONIC
- video library for 630G, 670G, 770G
- webinars (carb counting, insulin pumping)
- information for healthcare providers
INSULET’S OMNIPOD
- Omnipod 5 training videos
- Omnipod DASH resources
- “Pod University” topics
- Omnipod 5 User Guide
- information for healthcare providers
BETA BIONIC’S iLET
- on-line simulator
- User resources
- information for healthcare providers
InPen smartpen
InPen User Resources
MySugr app
Video set up for Guide and Guide Me meters (English, Spanish, Chinese)
CGM customer service
Abbott: 1-855-632-8658 (Freestyle Libre)
Dexcom: 1-844-607-8393
Insulin pump customer service (24/7)
Tandem: 1-877-801-6901 or Tandem CARE 1-888-738-3646 (T slim)
Medtronic: 1-800-646-4633
Insulet: 1-800-591-3455 (Omnipod)
Beta Bionics: 1-855-745-3800 (iLet)
Ready to learn more about diabetes technologies?
Panther website contains essential resources and guidance to healthcare providers working with diabetes technology. Explore: point-of-care clinical tools for CGM, T-slim, Omnipod and Medtronic pumps, device comparison and in-depth device information
diabeteswise.org is a patient-facing website, “How to find the right diabetes devices for your life”
pro.diabeteswise.org is the clinician-facing side with resources on all current devices including visuals of the device components, videos, details and patient consideration
Check out excellent articles, blogs, videos at Taking Care of Your Diabetes and diatribe.org
“Is the Insulin Pump Right For Me?” (lower literacy booklet in English or Spanish)
“The Point” e-Newsletter
Subscribe by emailing ZSFGDiabetes@charlotte-kuo
November 2024 (All about insulin pumps)
June 2024 (Cooking classes, Pre-op adjustment of DM meds, summer DM ed groups)
October 2023 (Eng DM ed groups, When and why do fingerstick monitoring)
July 2023 (Formulary changes for glargine, diabetes education in Cantonese)
May 2023 (Eng/Sp/Cant DM ed groups, CGM in primary care, new web resources)
March 2023 (Ramadan, GLP1 Substitutions, Freestyle Libre reader warning, Spanish DM ed groups)
January 2023 EXTRA (GLP-1 shortages)
January 2023 (Spanish inperson groups, HSF updates, multilingual patient ed materials, diabetes technology)
August 2022 (Spanish inperson groups, CHEFS-DM study, Guide vs. Guide Me meter, DPP hiring)
May 2022 (new videos, DPP video, in-person Spanish education, HSF covers empagliflozin)
January 2022 (cheatsheet of Medi-cal Rx covered meds/supplies)
December 2021 (2 of 2) (Medi-cal Rx updates)
December 2021 (1 of 2) (Diabetes survey, Medi-cal Rx preview)
July 2021 (DDP recruiting, How to get CGM, Maya / Mam speakers)
June 2021 (In-person DM groups, new vidoes, Bydureon Bcise pen)
April 2021 (HSF changes meter, SGLT2/GLP1 prescribing cheatsheat)
March 2021 (glucometers by insurance, DEEP)
February 2021 (launch of external website, Cantonese insulin video)
October 2020 (Medi-cal Rx, glargine update)
April 2020 (Ramadan, remote diabetes care)
March 2020 (remote diabetes care, querying meters)
December 2019 (metformin in the news, Epic tips)
September 2019 2 of 2 (Diabetes Prevention Program, Freestyle Libre)
September 2019 1 of 2 (ZSFG T2DM oral algorithm)
April 2019 (Diabetes Prevention Program, Ramadan)
January 2019 (commercial driving and diabetes)
October 2018 (SharePoint, making sense of new diabetes meds)
February 2018 (lancing devices, Guide meter data management)
October 2017 (pharmacy updates, psychological insulin resistance)
May 2017 (Ramadan and diabetes)
Diabetes Prevention Program
YMCA flyer
English, Spanish, Chinese
YMCA Diabetes Prevention Program–patient testimonial: English
Diabetes Education & Empowerment Program (DEEP) offered by OnLok